{"id":8249,"date":"2021-03-18T16:51:46","date_gmt":"2021-03-18T16:51:46","guid":{"rendered":"https:\/\/www.BehavioralEconomic.co.uk\/?page_id=8249"},"modified":"2021-03-18T17:00:14","modified_gmt":"2021-03-18T17:00:14","slug":"noise-a-flaw-in-human-judgment-daniel-kahneman-olivier-sibony-cass-r-sunstein-2021","status":"publish","type":"page","link":"https:\/\/www.BehavioralEconomic.co.uk\/resources\/books\/noise-a-flaw-in-human-judgment-daniel-kahneman-olivier-sibony-cass-r-sunstein-2021\/","title":{"rendered":"Noise: A Flaw in Human Judgment – Daniel Kahneman, Olivier Sibony & Cass R. Sunstein (2021)"},"content":{"rendered":"
From the publisher:<\/strong><\/p>\n From the bestselling author of\u00a0<\/b><\/em>Thinking, Fast and Slow<\/b>,\u00a0the co-author of\u00a0<\/b><\/em>Nudge<\/b>,\u00a0and the author of <\/b><\/em>You Are About to Make a Terrible Mistake! <\/b>comes\u00a0<\/b><\/em>Noise<\/b>, a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias.\u200b<\/b><\/em><\/p>\n Imagine that two doctors in the same city give different diagnoses to identical patients\u2014or that two judges in the same courthouse give\u00a0markedly\u00a0different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm\u00a0make different decisions about\u00a0indistinguishable job applicants\u2014or that when a company is handling customer complaints, the resolution depends on who happens to\u00a0answer\u00a0the\u00a0phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same\u00a0customer service agent\u00a0makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.<\/p>\n In\u00a0Noise<\/i>, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein\u00a0show\u00a0the\u00a0detrimental effects of noise\u00a0in many fields, including medicine, law,\u00a0economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection.\u00a0Wherever there is judgment, there is noise. Yet,\u00a0most of the time, individuals and organizations alike\u00a0are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.<\/p>\n Packed with original ideas, and offering the same kinds of\u00a0research-based\u00a0insights that made\u00a0Thinking, Fast and Slow <\/i>and Nudge <\/i>groundbreaking New York Times<\/i>\u00a0bestsellers,\u00a0Noise<\/i>\u00a0explains how and why humans are so susceptible to noise in judgment\u2014and what we can do about it.<\/p>\n<\/div>\n